Privacy Policy

At Friends Edge (Friends Intelligent Equipment Manufacturing Co., Ltd. / Friends Steel), we respect your privacy and are committed to protecting any personal information you provide to us through our website and services.

1. Information We Collect

We may collect personal information when you interact with our website, request a quote, or submit designs/drawings. This includes:

• Identity & Contact Data: Full name, email address, phone number, and company name.
• Project & Drawing Files: CAD drawings (.dxf, .dwg), design blueprints, PDF specifications, or project details uploaded via our request form.
• Usage & Technical Data: IP addresses, browser types, and standard access logs.

2. How We Use Your Information

We use the collected information for the following business purposes:

• To prepare, calculate, and provide custom fabrication or CNC cutting quotes.
• To contact you regarding your projects, inquiries, or quotes.
• To improve our website functionality and optimize user experience.
• To fulfill legal and regulatory obligations.

3. Intellectual Property Protection of Drawings

All design files, CAD models, and technical drawings uploaded to our system are treated with strict confidentiality. We do not share, sell, or disclose your design specifications to third parties. Your custom designs remain your exclusive intellectual property.

4. Data Retention

We retain your contact details and design files only as long as necessary to process your request, execute fabrication contracts, or maintain standard project records.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact our administrative team: Malik Naseer Ahmed (+92 300 956 8250), Malik Naveed Ahmed (+92 333 570 1948), Malik Azeem Ahmed (+92 303 524 7115), or email us at friendssheet@gmail.com.